NEW LAUNCH

FAQs

You can return your order within 14 days. Register the item(s) you wish to return using our online portal.

RETURNS PORTAL - PRIMULAVERI

All orders are shipped via Tracked 24hr Royal Mail (this is Next Day) If orders are placed before 2PM Monday to Thursday this will be a next day service. If purchased after 3PM Friday, the order will be dispatched the following Monday. All items are insured.

Unfortunately not, however if you repurchase the item and return the item you don't want. We will process a full refund when the order gets back to us.

Yes, overseas delivery charges will be applied at checkout.

Yes, we offer both Klarna and Clearpay payments at checkout.