T&C's
Welcome to Primulaveri! The terms “we”, “us” and “our” refer to Primulaveri. Primulaveri operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Primulaveri is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 — OUR PRODUCTS
We aim to present products accurately, but colour and appearance may vary depending on your device. We do not warrant that the appearance or quality of any products or services will meet your expectations.
All product descriptions, availability, and pricing are subject to change without notice. We may discontinue products at any time and may limit quantities to any person, region, or jurisdiction.
SECTION 3 — ORDERS
When you place an order, you make an offer to purchase. Primulaveri may accept or decline any order at our discretion. Your order is accepted once payment is processed and confirmed.
You agree to review your order carefully before submitting, as changes or cancellations may not be possible once accepted.
Returns and exchanges are governed by our Refund Policy.
Purchases are for personal use only and not for resale or export.
SECTION 4 — PRICES AND BILLING
Prices, promotions, and discounts may change without notice. Unless expressly stated, prices exclude taxes, shipping, customs, and import fees.
You agree to provide accurate and current payment information and to promptly update your details when necessary.
You represent and warrant that:
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The payment information you provide is accurate;
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You are authorised to use the payment method;
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Your charges will be honoured;
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You will pay for all charges incurred.
SECTION 5 — SHIPPING AND DELIVERY
All delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss passes to you once items are handed to the carrier.
SECTION 6 — INTELLECTUAL PROPERTY
All copyrights, trademarks, logos, text, and content on the Services are owned by Primulaveri or our licensors. You may use the Services for personal, non-commercial purposes only.
You may not reproduce, copy, distribute, or modify any content without our prior written permission.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools “as is” without any warranties or liability. Use of optional tools is at your own risk and subject to the third party’s terms.
SECTION 8 — THIRD-PARTY LINKS
We are not responsible for the content, accuracy, or policies of third-party sites. You access such sites at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Primulaveri is powered by Shopify. All purchases are made with Primulaveri directly. Shopify is not responsible for any sales, damages, or issues arising from your transactions with us.
You expressly release Shopify from any related claims.
SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [INSERT LINK]. Shopify also processes certain personal data in accordance with Shopify’s Privacy Policy.
Information submitted through the Services may be transferred internationally as needed to deliver the Services.
SECTION 11 — FEEDBACK
Any ideas, reviews, or suggestions (“Feedback”) submitted to us may be used for any purpose without compensation. You represent that you own or have the rights to submit the Feedback.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
We may correct errors or inaccuracies and update information at any time without notice, including after you submit an order.
SECTION 13 — PROHIBITED USES
You may not use the Services for unlawful, malicious, infringing, harmful, misleading, or disruptive activities. We may suspend or terminate access for violations.
SECTION 14 — TERMINATION
We may terminate your access at any time. Certain sections will survive termination, such as Intellectual Property, Disclaimers, Liability Limitations, and Indemnification.
SECTION 15 — DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind except where required by law.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Primulaveri, Shopify, and their affiliates are not liable for indirect, incidental, punitive, or consequential damages arising from use of the Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify Primulaveri and Shopify against claims arising from your use of the Services or your breach of these Terms.
SECTION 18 — SEVERABILITY
If any provision is found unlawful or unenforceable, the remainder of the Terms will continue in effect.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Failure to enforce any right is not a waiver. These Terms constitute the full agreement between you and us.
SECTION 20 — ASSIGNMENT
You may not assign these Terms without our consent. We may assign or transfer them at any time.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Primulaveri is headquartered. You consent to such jurisdiction and venue.
SECTION 22 — HEADINGS
Headings are for convenience only.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use constitutes acceptance of revised Terms.
SECTION 24 — EMAIL & SMS MARKETING (NEW SECTION)
By providing your email address and/or mobile phone number on our website—including through pop-ups, checkout pages, account creation, or newsletter sign-ups—you consent to receiving marketing communications from us.
These communications may include promotional emails, product updates, special offers, discount codes, abandoned-cart reminders, and SMS/text messages. SMS messages may be sent using automated technology. Standard message and data rates may apply.
You may opt in to email marketing, SMS marketing, or both. Consent to one does not require consent to the other.
How to Opt Out:
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To stop SMS messages: reply “STOP” to any message.
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To stop emails: click “unsubscribe” within any email.
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You may also contact us directly to withdraw consent.
Opting out of marketing communications does not affect your ability to receive transactional messages (such as order confirmations or shipping updates).
These practices comply with UK GDPR, PECR, and international equivalents for customers outside the UK.
SECTION 25 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
returns@primulaveri.com
Business Details:
Primulaveri Ltd
Office 312 The Base Dallam Lane, Warrington, England, WA2 7NG
Company number 12707174
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